Privacy Policy
Protecting your privacy is a priority for us. This policy explains how our online platform collects, uses, and safeguards your personal information in compliance with GDPR and applicable Australian privacy laws.
Information We Collect
We collect information you provide directly and data automatically gathered during your interaction with our site. This includes:
- Personal details such as name, email, postal address, and phone number
- Payment information securely processed during purchases
- Usage data including device information and browsing activity on our platform
How We Use Your Information
Your data supports the operation, security, and enhancement of our site and services. Specifically, we use it to:
- Process orders and manage customer accounts
- Provide customer support and communicate essential updates
- Improve products, services, and user experience
- Comply with legal and regulatory obligations
Data Sharing and Disclosure
We do not sell your personal information. Disclosure may occur only with trusted partners who assist in our operations, under strict confidentiality:
- Payment processors and logistics providers
- Legal authorities when required by law or to protect our rights
Your Rights
Under applicable privacy laws, you have rights regarding your personal data, including:
- Accessing and obtaining a copy of your data
- Requesting correction or deletion of inaccurate or unnecessary information
- Withdrawing consent where processing is based on consent
- Objecting to certain processing activities
To exercise your rights, please contact us at our physical address below.
Data Security and Retention
We implement industry-standard security measures to protect your information against unauthorized access, alteration, or disclosure. Data is retained only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
Cookies and Tracking
Our online platform uses cookies and similar technologies to enhance user experience, analyze site usage, and support marketing efforts. You can control cookie preferences through your browser settings.
Contact Information
For privacy inquiries or requests, please write to:
Privacy OfficerOur Online Platform Pty Ltd
42 Smartwatch Ave
Sydney NSW 2000
Australia
This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly.